Terms & Conditions

01 Introduction

These Terms and Conditions (hereinafter referred to as "the Agreement", "these Terms", or "T&C") constitute a legally binding agreement between you (hereinafter "the User", "the Player", or "you") and Plaza4D (hereinafter "Plaza4D", "the Platform", "we", "us", or "our"). Plaza4D operates an online entertainment platform offering 4D lottery, live casino games, sports betting, slots, and related gaming services accessible via the domain https://plaza4d.cam and any associated subdomains or mobile-optimised versions thereof.

By accessing the Plaza4D website, creating a user account, making a deposit, or participating in any game or betting activity offered on the platform, you unconditionally accept and agree to be bound by these Terms in their entirety, together with any supplementary rules, game-specific terms, promotional terms, and our Privacy Policy, all of which are incorporated herein by reference.

Plaza4D reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered users via the email address associated with their account and/or via a prominent notice on the platform. It is your responsibility to review these Terms periodically.

02 Definitions

For the purposes of these Terms, the following definitions apply:

• "Account" means the registered user account created by a Player on the Plaza4D platform.
• "Balance" means the total of real money funds and/or bonus funds held in a Player's Account at any given time.
• "Bonus Funds" means any promotional credits, free bet amounts, or matched deposit bonuses credited to an Account, which are subject to wagering requirements before conversion to withdrawable real money.
• "KYC" means Know Your Customer — the identity and age verification process applied to all Plaza4D accounts prior to withdrawal.
• "MYR" or "RM" means Malaysian Ringgit, the sole operating currency of the Plaza4D platform.
• "Platform" means the Plaza4D website, its mobile-optimised interface, and any associated applications through which gaming services are accessed.
• "Player" or "User" means any individual who has registered a valid Account on the Plaza4D platform.
• "Wagering Requirement" means the total monetary value of bets a Player must place using Bonus Funds (or a multiple thereof) before those funds become eligible for withdrawal.
• "Prohibited Jurisdiction" means any country, territory, or region in which access to online gambling platforms is restricted or prohibited by applicable law.

03 Account Eligibility

To register and maintain a valid Plaza4D account, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout the life of your account:

• You must be at least 21 years of age. Plaza4D strictly enforces a minimum age of 21 for all account holders in accordance with responsible gambling standards applicable to casino-style and sports betting platforms.
• You must be a natural person acting on your own behalf. Corporate entities, partnerships, associations, and automated systems may not register accounts.
• You must not be a resident of, or accessing the platform from, a jurisdiction in which online gambling is prohibited or restricted under applicable local law. It is your sole responsibility to determine whether use of the platform is lawful in your jurisdiction.
• You must not be an employee, contractor, director, officer, or immediate family member of Plaza4D or any of its affiliated entities, partners, or software providers.
• You must not have been previously excluded, self-excluded, or banned from the Plaza4D platform or from any other gambling platform with which Plaza4D shares exclusion data.
• You must provide accurate, complete, and up-to-date personal information during registration and promptly notify Plaza4D of any changes to your registered details.

04 Account Registration & KYC Verification

Each individual is permitted to hold only one (1) Plaza4D account. The creation of multiple accounts by the same individual — whether under the same or different names, contact details, payment methods, or device identifiers — constitutes a material breach of these Terms and will result in the immediate suspension of all associated accounts and the forfeiture of any balances held therein.

During registration, you are required to provide at minimum: your full legal name as it appears on your government-issued identification, a valid and accessible email address, a Malaysian mobile phone number, your date of birth, and a secure password of your choosing. You warrant that all information provided is accurate and truthful.

Prior to processing any withdrawal request, Plaza4D requires all account holders to complete identity verification (KYC). Acceptable documents include:

• Valid Malaysian Identity Card (MyKad) — front and back
• Malaysian Passport — photo page
• Malaysian Driver's Licence — where additional documentation is requested
• Proof of residential address — utility bill, bank statement, or official correspondence dated within three (3) months
• Selfie photograph holding the submitted identity document
• Proof of payment method ownership where required

Plaza4D reserves the right to request additional documentation at any time where there is reasonable cause to verify the identity, age, address, or payment method ownership of an account holder. Failure to provide requested documentation within fourteen (14) calendar days may result in account suspension.

KYC verification is typically completed within 24 to 48 hours of document submission. During periods of high volume, this may be extended to up to 72 hours. You will be notified by email upon completion of the verification review.

05 Account Security

You are solely responsible for maintaining the confidentiality and security of your account login credentials, including your username and password. Plaza4D recommends the use of a strong, unique password that is not shared across multiple platforms, and the activation of two-factor authentication (2FA) where available.

• You must not share your account credentials with any third party under any circumstances.
• You must not permit any other person to access the Platform using your account.
• You must notify Plaza4D immediately if you suspect any unauthorised access to your account or any security breach involving your credentials.
• Plaza4D will never request your password via email, live chat, or telephone. Any such request should be treated as fraudulent and reported to our support team.

Plaza4D shall not be liable for any losses arising from your failure to maintain the security of your account credentials, including losses resulting from unauthorised third-party access that was enabled by your disclosure of credentials.

06 Deposits & Payments

Plaza4D accepts deposits denominated in Malaysian Ringgit (MYR) via a range of approved payment methods. Accepted deposit channels currently include: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX (Financial Process Exchange) through Maybank2u, CIMB Clicks, Public Bank Online, and Hong Leong Connect, as well as USDT TRC20 and Bitcoin for cryptocurrency deposits. Plaza4D reserves the right to add, remove, or modify accepted payment methods at its discretion with reasonable notice.

• Minimum deposit amounts vary by payment method and are displayed at the point of transaction.
• All funds deposited must originate from a payment account registered in the name of the Plaza4D account holder. Third-party deposits are strictly prohibited.
• Plaza4D does not accept deposits from credit facilities, borrowed funds, or payment instruments that do not belong to the depositing player.
• Cryptocurrency deposits are credited at the prevailing MYR equivalent rate at the time of confirmation on the relevant blockchain network.

07 Withdrawals

Withdrawal requests may only be made by account holders who have completed KYC verification and whose accounts are in good standing with no outstanding compliance queries. Withdrawal requests are processed in MYR to the same payment method used for the most recent deposit, subject to operational requirements.

• e-Wallet withdrawals (Touch 'n Go eWallet, Boost, GrabPay) are targeted to process in under five (5) minutes from approval.
• DuitNow and FPX bank transfers are targeted to process within 5 to 15 minutes.
• Direct bank wire transfers may take between 15 and 60 minutes depending on the receiving bank's processing schedules.
• Cryptocurrency withdrawals are processed subject to prevailing network conditions and typically complete within 15 to 30 minutes of initiation.

• Withdrawal of Bonus Funds is not permitted until all applicable wagering requirements have been fully satisfied.
• Plaza4D reserves the right to request additional verification documentation prior to approving any withdrawal where the amount exceeds internal thresholds or where there are grounds for compliance review.
• Daily, weekly, and monthly withdrawal limits may apply depending on account tier and compliance status. Current limits are communicated within the account dashboard.
• Plaza4D shall not be held liable for delays caused by third-party payment providers, banking institutions, or network congestion outside of Plaza4D's direct control.

08 Bonuses & Promotions

Plaza4D may from time to time offer welcome bonuses, reload bonuses, cashback promotions, free bets, VIP rewards, and other promotional incentives. All promotions are subject to the specific terms and conditions applicable to each offer, which are published alongside the relevant promotion. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail for the duration of that promotion.

• Bonuses are credited to a Player's Bonus Balance and are subject to a wagering requirement before becoming withdrawable as real money.
• Wagering requirements, eligible games, minimum odds, maximum bet per round whilst using Bonus Funds, and bonus expiry periods are specified per promotion.
• Plaza4D reserves the right to void Bonus Funds and any winnings derived therefrom where there is evidence of bonus abuse, exploitation, or where bets have been placed in contravention of applicable promotion terms.
• Only one (1) bonus may be active on an account at any given time unless otherwise specified in the promotion terms.
• Bonuses are non-transferable and have no cash value unless the applicable wagering requirements have been satisfied in full.

09 Betting & Gaming Rules

Participation in any game or betting market on the Plaza4D platform is subject to the specific rules applicable to that game or market. Game rules are accessible within the gaming interface. By placing a bet or participating in any game, you confirm that you have reviewed the applicable rules and accept them in full.

Odds on sports events — including Liga Super Malaysia, English Premier League, AFF Cup, Piala Malaysia, World Cup qualifiers, and UFC — are set by Plaza4D and are subject to change until the bet is confirmed. Once a bet is confirmed and a bet reference number has been issued, the odds are locked. Plaza4D reserves the right to void bets placed on incorrectly priced markets due to manifest error.

All live casino games and slot titles operate on certified Random Number Generator (RNG) software or, in the case of live dealer games, physical dealing equipment streamed in real time. Theoretical Return to Player (RTP) percentages are disclosed per title within the game information panel. Plaza4D does not manipulate game outcomes.

4D lottery draws on the Plaza4D platform follow the draw schedules and prize structures applicable to the respective draw provider. Results are final and Plaza4D shall not be liable for any discrepancy between results displayed on the Platform and those published by the draw provider where such discrepancy is attributable to data transmission delays.

10 Prohibited Conduct

The following conduct is strictly prohibited on the Plaza4D platform and constitutes a material breach of these Terms:

• Registering more than one account, or using an account registered by a third party.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Depositing funds derived from criminal activity or using the platform to launder proceeds of crime.
• Exploiting software errors, glitches, or vulnerabilities in the platform for financial gain.
• Using automated systems, bots, scripts, or artificial intelligence tools to place bets or interact with the platform.
• Engaging in collusion with other players, match fixing, or any form of coordinated cheating.
• Systematically exploiting bonus offers in a manner inconsistent with genuine recreational gameplay.
• Accessing the platform from a Prohibited Jurisdiction.
• Charging back deposits made to a Plaza4D account without authorisation.
• Threatening, harassing, or abusing Plaza4D staff or other players.

11 Account Suspension & Closure

Plaza4D reserves the right to suspend, restrict, or permanently close any account, and to withhold or forfeit any account balance, where there are reasonable grounds to believe that: (a) these Terms have been breached; (b) the account is being used for fraudulent, criminal, or money laundering purposes; (c) the account holder is ineligible to hold an account; or (d) continued operation of the account poses a risk to Plaza4D, other players, or third parties.

Where an account is suspended pending investigation, Plaza4D will endeavour to complete the investigation within thirty (30) calendar days and will notify the account holder of the outcome. Where an account is closed due to a breach of these Terms, any real money balance (net of any Bonus Funds) may be returned to the account holder following the completion of the investigation, at Plaza4D's sole discretion and subject to any applicable legal obligations.

You may request the closure of your own account at any time by contacting Plaza4D customer support. Real money balances will be returned to you via your registered withdrawal method subject to standard KYC and compliance checks.

12 Responsible Gambling

Plaza4D is committed to promoting safe and responsible gambling behaviour. The platform provides a suite of self-management tools including deposit limits, loss limits, session time limits, and self-exclusion options. These tools are available to all account holders at no charge via the Account Settings section.

• Deposit limits may be set on a daily, weekly, or monthly basis and take effect immediately upon setting.
• Decreases to active deposit limits take effect immediately; increases are subject to a 24-hour cooling-off period.
• Self-exclusion requests are irrevocable for the chosen duration. Plaza4D will take reasonable steps to prevent re-registration during an active self-exclusion period.
• Plaza4D reserves the right to impose responsible gambling restrictions on any account where internal monitoring identifies patterns consistent with problem gambling behaviour.

13 Intellectual Property

All content on the Plaza4D platform — including but not limited to the Plaza4D name and logo, website design, text, graphics, software, game assets, audio, video, and data compilations — is owned by or licensed to Plaza4D and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in any Plaza4D intellectual property.

You may not reproduce, modify, distribute, publicly display, transmit, or create derivative works based on any Plaza4D content without prior written authorisation. Unauthorised use of Plaza4D intellectual property may result in legal action.

14 Limitation of Liability

To the fullest extent permitted by applicable law, Plaza4D's total liability to any Player in connection with their use of the platform — whether arising in contract, tort (including negligence), statutory duty, or otherwise — shall not exceed the total net deposits made by that Player in the twelve (12) months immediately preceding the event giving rise to the liability claim.

Plaza4D shall not be liable for any of the following, whether direct, indirect, incidental, consequential, or otherwise:

• Loss of profits, revenue, data, goodwill, or anticipated savings.
• Interruption or unavailability of the platform due to technical faults, maintenance, or circumstances beyond Plaza4D's control.
• Actions or omissions of third-party payment providers, banking institutions, or internet service providers.
• Losses resulting from your failure to maintain account security.
• Any inaccuracy in odds, game outcomes, or lottery results caused by data feed errors beyond Plaza4D's control, subject to Plaza4D's reasonable efforts to correct such errors promptly.

Nothing in these Terms shall exclude or limit Plaza4D's liability for fraud, fraudulent misrepresentation, death or personal injury resulting from negligence, or any other liability that cannot be excluded or limited by applicable law.

15 Amendments to Terms

Plaza4D reserves the right to amend, update, or replace these Terms at any time. Where amendments are material in nature, Plaza4D will provide at least seven (7) calendar days' notice to registered account holders via email and/or a prominent notice on the platform prior to the amended Terms taking effect.

Non-material amendments — such as corrections to typographical errors, clarifications of existing provisions, or updates to reflect changes in applicable law that do not alter your substantive rights — may take effect immediately upon publication. Continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and request closure of your account before the amendment takes effect.

16 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them — including non-contractual disputes — shall be governed by and construed in accordance with the laws applicable to Plaza4D's operating jurisdiction. Plaza4D operates as an online entertainment platform and makes no representations as to the legality of online gambling in any particular user jurisdiction.

In the event of a dispute between you and Plaza4D, you agree to first contact Plaza4D customer support and attempt to resolve the matter informally. Plaza4D will endeavour to acknowledge dispute submissions within two (2) business days and to provide a substantive response within fourteen (14) calendar days. Where a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts or arbitration panels designated by Plaza4D's governing authority.

17 Contact Us

If you have any questions regarding these Terms and Conditions, require clarification on any clause, or wish to raise a formal complaint, please contact Plaza4D through the following channel:

For responsible gambling support, please visit our Responsible Gambling page. For information on how we process your personal data, please review our Privacy Policy.